HR Services Officer

About us

At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 18 across Sub-Saharan Africa.

As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.  

Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other.

Who are we looking for?

As HR Services Officer you ensure the correct execution of various administrative and organizational tasks that are connected to the personnel administration and you are responsible for correct payout of the wages for your heir assigned employee population.

• Correct and timely administrative processing of all information (coming from the line management) that concerns the personnel files & the payment of wages and salaries;
• Keep our master data system (SuccessFactors) and payroll system up to date;  maintaining day-to-day contacts with social secretary;
• Partner closely with the HR Business Partner for all employee file related matters and changes;   
• Providing information and answering questions of the employees: explaining social legislation, internal procedures and rules; explaining actual files concerning wages and salary administration;
• You are a backup for your colleagues in the HR Services team and make sure that the questions of employees related to the other departments are answered in a timely manner and process urgent personal file adjustments;
• You stay up-to-date on all developments in the HR field of expertise, the labour market, the initiatives being developed by the government, the developments on labour laws and social security;
• You think proactively about the improvement within the department and it’s procedures and brings these to the team meeting.
• You are able to participate in projects concerning wages and salary administration in order to improve processes constantly.

Where do you land?

As part of HR Services at Brussels Airlines, you will contribute to payroll operations, personnel administration and HR‑related processes. The team acts as a key point of contact for employees and ensures consistency, accuracy and compliance.

Your profile

At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.

• Bachelor degree with 3 of 4 years of experience
• Knowledge of social law, payroll and administrative procedures
• Experience in payroll is a must
• Good working knowledge of Dutch and English, French knowledge is an asset
• Good Microsoft Office skills with emphasis on Excel and Word
• Experience with SuccessFactor is a plus
• Good communication skills & teamplayer
• Critical and curious mind to review processes and ways of working
• High level of accuracy
• Stress resistance in a highly changing environment

What’s in it for you?

• Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands-on spirit are at the heart of our approach. 
• Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork!
• Flexibility:  enjoy hybrid working with a vibrant office at our main offices  and the freedom to manage your schedule.
• Continuous personal and professional development: enjoy broad training possibilities in both the b.academy as in the Lufthansa Group network. Seize the opportunity to experience a colleague's job. Or take advantage of Lufthansa Group’s international career opportunities!
• Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals!
• A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone – but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home.

And of course, we offer the more general perks:

• An attractive salary, in line with your experience and competences, with a flexible reward plan that allows you to further optimize part of your salary
• A parking spot near the airport or fully paid public-transport subscription
• CLA90 bonus and profit sharing when collective targets are met
• Meal-vouchers and eco-vouchers
• Laptop
• Health insurance for you and your family at favourable rates
• Pension insurance, including insurance coverage of 2 years in case of long-term illness
• “Benefits at work” employee discount platform
• 27 vacation days (20 + 6 recuperation days + 1 extra-legal) + extra seniority holidays

We look forward to receiving your application!