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Business Performance Analyst Ground Operations


Monitor operational performance, by providing accurate and adequate reporting, calculation and analysis. Assist controlling in the creation of ground operations related projects and initiatives. Build up statistical models based on existing data. Detect business needs and initiate recommendations for solutions.


  • Support and advise business managers in the definition of the different KPI’s referring to daily operations. Detect trends and issues before escalation.
  • Analyze the different KPI’s and highlight the different links between them for the weekly KPI meeting. Analysis should be done in depth and with information comparisons from different sources
  • Project analysis:
    • Actively look for new projects and initiatives based on regular analysis
    • Advise project managers and the Controlling department with your recommendations and findings (go / no go recommendation)
  • Provide benchmarks on a regular basis of relevant competitors to support and guide analysis.
  • Advise data analysts on possible new dashboard requirements



  • Bachelor with 5 years of professional experience
  • Domain (economical ) engineering or technical/mathematical domains
  • Financial analysis or technical analysis
  • EN-NL-FR, spoken and written
  • Good knowledge of Office tools
  • Knowledge of BI tools (Spotfire, Tableau, …) is a plus
  • Strong analytical skills required
  • Influencing and networking skills
  • Self-steering personality with eye for team members
  • Entrepreneurial attitude

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