Trouble Shooter
About us
At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.
As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.
Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other.
Who are we looking for?
We are looking for a driven Trouble Shooter to strengthen our Maintenance & Engineering team.
Follow-up & coordination on technical troubleshooting requirements in the daily operation of the Brussels Airlines fleet whilst taking ownership of non-standard troubleshooting or complex technical irregularities. Monitor aircraft & predictive systems to prevent recurrency, negative trends or AOG risks.
The Trouble Shooter, reports to the CAMO MCC Manager (functional) & to the P145 Planning Manager (disciplinary).
Your responsibilities
- Performs trouble shooting services in accordance with the MOE, CAME, Pro X, OEM data & in compliance to NAA & EASA regulations.
- Ensures communication links between the P145 Operation Manager, MCC Manager, Maintenance Controller (MCC), Engineering, Planning, Training & Maintenance Engineers.
- Performs ad-hoc and in-depth troubleshooting with a systematic approach (eg. ad-hoc shop visit report screening).
- Provides technical assistance to flight crew and maintenance staff.
- Coordinates all received information regarding technical problems in the daily operation.
- Monitors A/C Systems using specific tools (eg. Aviatar, FDM data, ECTM, Labo results), post flight reports & open workorders, to discover negative trends, recurrency or AOG risks.
- Close follow-up & in-depth screening of MEL Items for next troubleshooting steps.
- Create, follow-up & solve troubleshooting cases for individual aircraft and repetitive problems, as required.
- Support the engineering department with field experience.
- Follow-up of ‘Electronic Pending Shelf’.
- Brief/debrief line maintenance engineers & mechanics concerning technical problems and actions therefor.
- Monitors troubleshooting actions performed by maintenance.
- Recommends and/or supports improvements in close cooperation with Engineering.
- Takes over troubleshooting ownership in case of non-standard or complex technical irregularities.
- Records new or complex problems with a final resume (Technical Case Manager).
- Reports deficiencies or developing fleet wide problems to Engineering.
- Reports deficiencies in the daily operation to the MCC Manager & Maintenance Controller.
- Reports organisational, training & development deficiencies within the Troubleshooting department to the P145 Planning Manager.
- To participate in the continuous improvement process via your superior.
Where do you land?
You’ll be part of the Maintenance & Engineering team — a passionate and committed group that plays a key role in ensuring every flight is safe, enjoyable, and on time. Our technicians and engineers keep our aircraft in top condition — from the tip of the nose to the top of the tail.
As the reference in high-quality and efficient aircraft maintenance, we work in an environment driven by strong leadership, pride in ownership, and a focus on results — all within a caring and dynamic team atmosphere.
Your profile
At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.
- Bachelor degree in Aeronautical, Mechanical, Electrical Engineering OR equivalent relevant experience in aircraft maintenance (EASA Part 66 License)
- Minimum 5 years of B1/B2 (OR equivalent relevant) experience
- Good knowledge of EASA Part M, Part-145, Part-66
- Holder of (active) aircraft type ratings operated by Brussels Airlines is a plus
- Good communication skills, ability to prioritize, ability to work independently or as part of a team, reliable and motivated, good time management skills
- Comprehensive negotiation & communication skills in English (written & spoken)
- Very well developed analytical skill (problem solving)
- Ability to approach a situation/problem in a structured, methodical & logical way
- Operational awareness
- Able to work under time pressure
- Excellent decision making skills
- Strong personality
- Proficiency in the use of MS Office applications
- AMOS knowledge is a plus
What’s in it for you?
- Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands-on spirit are at the heart of our approach.
- Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork!
- Continuous personal and professional development: enjoy broad training possibilities in both the academy as in the Lufthansa Group network. Seize the opportunity to experience a colleague's job. Or take advantage of Lufthansa Group’s international career opportunities!
- Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals!
- A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone – but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home.
And of course, we offer the more general perks:
- Shift work and weekend work (no night shift)
- An attractive salary, in line with your experience and competences, with a flexible reward plan that allows you to further optimize part of your salary
- Meal vouchers
- Eco vouchers
- Health insurance for you and your family at favourable rates
- Pension insurance, including insurance coverage of 2 years in case of long-term illness
- “Benefits at work” employee discount platform
- 21 vacation days + extra seniority holidays
Ready to join our good company? Apply now!
